Network Troubleshooting Solutions
Customizable global carrier network quality monitoring, efficient network fault location tools, and network tuning with major cloud vendors.
Our Advantage
Comprehensive and detailed network quality data
The platform can clean the detectable IP sample set for global carriers, detect from each regional server room of dozens of cloud factories around the world, and establish alarm rules, which can realize alarms at carrier segment level and ASN level.
Efficient fault localization
For network problems encountered by users, fault localization can be performed through one-click diagnosis. The platform correlates fault detection with monitoring data to provide an integrated fault attribution report
Network tuning
In response to the problems exposed in the network monitoring, the platform provides monitoring data, combined with detailed attribution content given by fault localization, and carries out network tuning with major cloud factories and carriers to protect the network experience of business users.
Application Scenarios
Network Detection
Utilizing the probing capability of the platform's network agent, network probing of different protocols can be carried out for carriers and designated IPs of business concern, and detailed data reports can be provided.
Monitoring Alarms
In response to the detection content of business concerns, the platform formulates detailed hierarchical alarm content and extracts alarms that may cause business impacts as network events to improve the efficiency of business access to network events.
Fault Location
Users can make use of the platform's global probe node resources to conduct network routing analysis. The platform provides visualized routing information and network index data, and correlates them with alarm content to provide detailed fault location reports.
Network Tuning
In response to the quality data report obtained from network probing, the platform extracts various data that can be tuned by the cloud factory, and the GINTS team maintains long-term cooperation with the network teams of major cloud factories, so that network tuning processing can be carried out quickly.
Solution Architecture
Comprehensive architecture diagram
Based on GINTS's global cloud resources and network Agent's probing capability, it obtains basic network quality data from global carriers, and provides detailed data reports for the business relying on the data analysis system, task flow system and monitoring and alarm system, forming a complete monitoring service and troubleshooting service.
